Special announcements helps Genesys Cloud promote clarity and also keep users informed. These announcements often feature links to Community forum posts, acting as gateways for you to discover upcoming features. When you actively explore the provided links to Community forum posts, you gain insight into the upcoming features set to unfold.

This active participation ensures that you are prepared for the evolution of Genesys Cloud. Special announcements provide a comprehensive understanding of what is coming soon.

Genesys Cloud recommends that you engage proactively to discover information about evolving features. These resources empower you to stay ahead and make the most of the upcoming advancements within Genesys Cloud.

For more information, see Genesys Cloud – Special announcements.