Genesys Cloud privacy policy

This page provides a link to the Genesys Cloud privacy policy. This policy outlines Genesys’ practices for collecting, using, maintaining, protecting, and disclosing customer data through Genesys Cloud. 

Genesys Cloud Privacy Policy


Date Revision
December 11, 2020 Converted page to a PDF download. Updated policy to remove references to Privacy Shield. 
July, 2019 Original policy.