Genesys Cloud security bulletins

Some security issues get a lot of public attention, even if they don’t actually affect the Genesys Cloud platform or its users!

This attention doesn’t change how we handle vulnerabilities. Our commitment is to manage and fix any vulnerability to make sure it doesn’t impact our platform or our valued customers.

This notice is here to keep subscribers informed about how Genesys Cloud is responding to any highly publicized security issues and if they have any impact on our platform or our customers.

This notice is separate from any promises we’ve made to directly communicate with customers according to our agreements.