Genesys Cloud security policy

Genesys Cloud Service Terms and Conditions for Security

Date Revision
November 16, 2022 Updated URL formatting, added version number (Global)
February 9, 2022 Added Genesys Cloud terms and conditions for security (Japan)
November 3, 2021 Updated policy to unify the security terms and conditions between Genesys Cloud and Engage Cloud/Multicloud. 
August 30, 2021 Updated policy and moved content into a downloadable PDF file. 
August 13, 2019 Updated policy.
August 7, 2019 Updated table in section 8 for new ISO certifications.
July 22, 2019 Updated policy. Added new Definitions section.
March 20, 2019 Added Revision history table.
February 21, 2019 Updated policy.