About voicemail - Genesys Cloud Resource Center

Genesys Cloud voicemail allows callers to leave you messages when you aren’t available.

Manage your voicemail box

Manage options for your voicemail box.

Manage your voicemail

Listen to, forward, and download your voicemails; add notes to them.

Use the telephone user interface

The telephone user interface gives you another way to access your voicemail.

About the telephone user interface

Manage voicemail for your organization

Customize voicemail settings for your organization.

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Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.