About phone management

PureCloud supports a number of types of phones and provides basic and advanced configuration controls.

Phone types

PureCloud supports four categories of phones: Managed, Unmanaged, Remote, and WebRTC. Investigate and compare the phones that PureCloud supports.


PureCloud provides you with special features to make it easier for you to manage phones.


PureCloud provides support for managed and unmanaged phones and configuration consists of two steps.



General information

As you are configuring Phones in PureCloud, you might find this information useful.