About managed phone configuration


Configuring managed phones consists of creating a base settings configuration and then assigning it a base settings configuration

FENT

To create a managed phone for operation under FENT (Far-End NAT Traversal), create a customized base settings configuration.


PureCloud Voice

To create a managed phone for operation under PureCloud Voice, create a customized base settings configuration.


WebRTC

PureCloud supports WebRTC technology to allow you to take full advantage of a browser-based phone.


AudioCodes

PureCloud supports the most common AudioCodes phones by providing customizable profiles.


Genesys

Phone coming soon

PureCloud supports Genesys branded phones by providing customizable profiles.


Polycom

PureCloud supports a large number of makes and models of Polycom phones by providing customizable profiles.


PureCloud Softphone

With the PureCloud Softphone, Genesys provides you with our own traditional softphone software for Windows-based PCs.


Spectralink wireless

For organizations that require mobile telephony within the confines of the network, PureCloud provides a customizable profile for the Spectralink wireless phone.


Interaction SIP station II

For organizations that already have made a investment in the legacy Interaction SIP station II device, PureCloud provides a customizable profile


Remote

PureCloud provides support for a remote phone via phone number or SIP address, to an external device such as a cell phone.