About managed phone configuration
Configuring managed phones consists of creating a base settings configuration and then assigning it a base settings configuration
To create a managed phone for operation under FENT (Far-End NAT Traversal), create a customized base settings configuration.
Genesys Cloud Voice
To create a managed phone for operation under Genesys Cloud Voice, create a customized base settings configuration.
Genesys Cloud supports WebRTC technology to allow you to take full advantage of a browser-based phone.
Genesys Cloud supports the most common AudioCodes phones by providing customizable profiles.
Genesys Cloud supports Genesys branded phones by providing customizable profiles.
Genesys Cloud supports a large number of makes and models of Polycom phones by providing customizable profiles.
With the PureCloud Softphone, Genesys provides you with our own traditional softphone software for Windows-based PCs.
For organizations that require mobile telephony within the confines of the network, Genesys Cloud provides a customizable profile for the Spectralink wireless phone.
Genesys Cloud provides support for a remote phone via phone number or SIP address, to an external device such as a cell phone.