About BYOC

With BYOC (Bring Your Own Carrier), you can define SIP Trunks between Genesys Cloud and third-party devices or services. BYOC is available in two distinct offerings, named according to where the connection terminates against Genesys Cloud: BYOC Premises and BYOC Cloud.

BYOC general

Get basic information about BYOC.

BYOC general FAQs

BYOC Cloud

Learn more about using BYOC Cloud and a cloud-based carrier connection.

About BYOC Cloud
BYOC Cloud FAQs

BYOC Premises

Learn more about BYOC Premises and a premises-based carrier connection. A premises-based connection uses a Genesys Cloud Edge.

About BYOC Premises
BYOC Premises FAQs