Web services data actions integration content list - Genesys Cloud Resource Center

This article lists all relevant content for the web services data actions integration.

General

About integrations

Integration

Overview

Setup

Requirements
Add the integration
- Edit, deactivate, or delete an integration
- Credential types
  - How to use the User Defined credential type
  - How to use the User Defined (OAuth) credential type
    - Workflow for the User Defined (OAuth) credential type

Security

Security for data actions

Data actions general

Create, test, and edit data actions

Use data actions

Use data actions
- Use data actions in Architect
  - Example call flow
- Use data actions in Scripts

Troubleshoot

Troubleshoot

Contact

Solution

Company

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.