Use data actions for integrations

Note: This article applies to the AWS Lambda, Genesys Cloud, Google, Microsoft Dynamics 365, Salesforce, web services, and Zendesk data actions integrations.

After an action is published for your Salesforce data actions integration, you can use this action throughout Genesys Cloud. (You can see the static and custom actions for the integration on the Actions page. For more information, see Manage actions.) For more information, see How many seconds before a data action times out?.

The following tables list different Genesys Cloud applications and links to more information about how to use data actions in these applications.

Genesys Cloud application Information
Architect
Scripts

For more information about the integration, see About the AWS Lambda data actions integration.

Genesys Cloud application Information
Architect
Scripts

For more information about the integration, see About the Genesys Cloud data actions integration.

Genesys Cloud application Information
Architect
Scripts

For more information, see About the Google data actions integration.

Genesys Cloud application Information
Architect
Scripts

For more information about the integration, see About the Microsoft Dynamics 365 data actions integration.

Genesys Cloud application Information
Architect
Scripts

For more information about the integration, see About the Salesforce data actions integration.

Genesys Cloud application Information
Architect
Scripts

For more information about the integration, see About the web services data actions integration.

Genesys Cloud application Information
Architect
Scripts

For more information about the integration, see About the Zendesk data actions integration.