Release notes for the web services data actions integration


This article describes all releases of the web services data actions integration.

July 29, 2020

  • TLS 1.1 protocol deprecation removal

    On July 29, 2020, Genesys ended the ability to connect to Genesys Cloud with the TLS 1.1 protocol. Data actions can still connect to REST endpoints with the TLS 1.1 and TLS 1.3 endpoints: Deprecation: TLS 1.1 protocol.

May 13, 2020

  • TLS 1.1 protocol deprecation

    On July 29, 2020, Genesys will remove the ability to connect to Genesys Cloud with the TLS 1.1 protocol: Deprecation: TLS 1.1 protocol.

April 29, 2020

  • Americas (Canada), Asia Pacific (Seoul), and EMEA (London) regions

    Administrators can now use a mTLS certificate associated with the location of a Genesys Cloud organization in Canada, Seoul, or London: mTLS support for data actions.

April 1, 2020

March 18, 2020

February 19, 2020

October 30, 2019

  • mTLS authentication

    The data actions service now supports the use of mTLS authentication for increased security: mTLS support and Security.

October 16, 2019

August 7, 2019

February 27, 2019

November 21, 2018

August 29, 2018

April 18, 2018

  • Import or export data actions

    Data actions can now be reused across Genesys Cloud organizations by exporting contracts and configuration from one data action for import into another data action: Import or export a data action

January 10, 2018

January 3, 2018

  • Content list

    Added list of all relevant content for the integration: Content list.

December 13, 2017

  • Credential types

    The integration now supports different credential types and authentication workflows for your web service: Credential types.

  • Velocity macros

    Added documentation about Velocity macros that you can use in templates for data actions: Velocity macros.

September 20, 2017

  • Initial release of the web services data actions integration.

    The web services data actions integration allows you to create custom actions that you can then use throughout Genesys Cloud to interface with JSON-based web services. If you currently use the web services data dip connector that runs on the Genesys Cloud Bridge Server, consider switching to this new integration that runs as a Genesys Cloud service: Migrate interaction flows.