With BYOC (Bring Your Own Carrier), you can define SIP Trunks between Genesys Cloud and third-party devices or services. BYOC is available in two distinct offerings, named according to where the connection terminates against Genesys Cloud: BYOC Premises and BYOC Cloud

BYOC general

Get basic information about BYOC.

BYOC Cloud

Learn more about using BYOC Cloud and a cloud-based carrier connection.

BYOC Premises 

Learn more about BYOC Premises and a premises-based carrier connection. A premises-based connection uses a Genesys Cloud Edge.