Access your voicemail
The following permissions:
- Voicemail > Voicemail > Receive (to receive voicemails)
- Greetings > Greeting > Add (to add a voicemail greeting)
- Greetings > Greeting > Delete (to delete a voicemail greeting)
- Greetings > Greeting > Edit (to edit a voicemail greeting)
- Click Inbox .
- Click Voicemails . When applicable, Genesys Cloud displays the following information for voicemails:
- Phone number
- Genesys Cloud user name
- External contact