About faxes - Genesys Cloud Resource Center

Genesys Cloud faxing allows you to send and receive faxes.

Manage your faxes

You can send a fax, receive, and view faxes in Genesys Cloud.

Send a fax
Send a fax from Documents
View faxes in the inbox
Open faxes from an email
View faxes as an administrator

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About Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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