About clients

The Clients dashboard provides a view of all your active Genesys Cloud client accounts. To provide technical administration and support in a client’s Genesys Cloud organization, you can pair with the client and then automatically log in to their organization.

Pair with a client

Learn how two organizations become paired. Create and send a pairing ID to a client. Understand how your client receives and accepts the request. Log in to a client’s Genesys Cloud account.

Manage authorized partner users

Learn how authorized users are permitted to work in other organizations. You can also remove access if necessary. 

Manage your clients

Add your contacts to Genesys Cloud and manage information about them.