About settings

View your profile, update your status and presence, share your current location, select your phone, configure audio profiles and device volumes, forward your calls, and log out. 

• User settings
• Toggle between edit and public profile modes
• Change your presence and status 
• Share your current location
• Select your phone
• Select your Genesys Cloud WebRTC phone settings
• Create a new audio profile
• Set your sound levels
• Call forwarding
• Log out

Change preferences for the application. Set when and how you receive notifications about chats and incoming calls. Change how chats and the chat roster appear. Change your password. Change your voicemail PIN. Change your language selection. Use desktop app keyboard shortcuts. Configure settings for video chats. 

• Change web app preferences
• Change Windows desktop app settings
• Change Mac desktop app settings
• Desktop app keyboard shortcuts
• Change video chat settings

Keep your password secure and change it often. If you forget your password or cannot log in, you can reset your password without contacting an administrator.

• Change your password
• Reset your password