Genesys Cloud - unified communication and collaboration tag
List of the Genesys Cloud release notes that include the unified communication and collaboration release notes tag.
March 9, 2016
Communicate
- Trunk PCAP retrieval
- Station auto-conference
- Audio export
Contact center
- Dependency tracking for Architect
- Action, Menu, and Task Numbering
- New Languages Available for IVR
- Norwegian localization
November 20, 2015
Communicate
- Ability to download user recordings
- Locate previously sent faxes by phone number
