Genesys Cloud - SIP trunk tag

List of the Genesys Cloud release notes that include the SIP trunk release notes tag.

Platform

HIPAA compliance

Communicate

Recording of external transfers

Contact center

Campaign rules

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Collaborate

Additional search features in Documents
Group sharing of documents
Workspace descriptions in Documents

Communicate

FENT remote deployment model

Contact center

Custom date range for reports

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Platform

Changes to default password requirements

Communicate

Telephony trunk configuration enhancements
Change to trunk number format
Additional AudioCodes support

Integrations

Genesys Cloud for Salesforce enhancements
Genesys Cloud for Zendesk enhancements
Bridge Server enhancements

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Contact

Solution

Company

About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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