Settings in the client menu

Note: This article applies to PureCloud Embeddable Framework, PureCloud for Chrome, PureCloud for Firefox, PureCloud for Salesforce, and PureCloud for Zendesk.

You can access the settings for various items in the client.

  1. Click Menu  > More .
  2. Click Settings.

    Note: Not all sections or options under Settings are available in all versions of the client or for all agents.

  3. To open a specific Settings section, click one of the title bars, such as Call Forwarding.

    Settings section

For more information, see Client interfaceTurn on call forwardingConfigure notifications, Configure click-to-dialConfigure on behalf of queue, and Change your WebRTC phone settings.

For more information about the integrations, see About the PureCloud browser extensionsAbout PureCloud Embeddable Framework, About PureCloud for Salesforce, and About PureCloud for Zendesk.