Configure on behalf of queue
You can configure the client to remember the last queue that you selected. Use this configuration when you want to place multiple interactions on behalf of the same queue.
- Click Menu > More .
- Click Settings.
- Click Queue.
- In the Queue section, select or clear the Remember the last selected queue check box.
For more information about the integrations, see About Genesys Cloud Embeddable Framework, About Genesys Cloud for Salesforce, About Genesys Cloud for Microsoft Teams, and About Genesys Cloud for Zendesk.