About apps

PureCloud is available as a web app, a mobile app, and a desktop app.

Web app

Access your PureCloud account from almost any computer with the web app. Use a web browser, such as Chrome or Firefox, to log on to PureCloud without downloading an app. 

Mobile apps

Use the mobile apps to stay connected when you are away from your office. Genesys offer apps for iPhone and Android phones.

Desktop app

Keep PureCloud separate from your browser and other work with the desktop app. The desktop app allows you to open PureCloud automatically at startup and run it in the background. Download the desktop app for Windows or Mac.