You can download and learn more about the Genesys Cloud desktop app in the Desktop app article. You can also access Genesys Cloud by going to the web app from a web browser. For more information about the web app, see the Web app article. 

You can download the Genesys Cloud apps for iOS and Android devices from the Mobile apps article. Genesys Cloud has two apps for mobile devices: Collaborate and Documents. Search for and communicate with other users in the Collaborate app, and Access files stored in Genesys Cloud with the Documents app.