Mobile apps for iOS and Android

Genesys Cloud offers mobile applications for Collaborate, Communicate, Genesys Tempo™, and Supervisor.

iOS

Download Genesys Cloud apps from the App Store:

  • Collaborate is a chat application that allows you to collaborate with your business colleagues.
  • Communicate is a telephone application that allows you to call your colleagues, partners, and customers from anywhere.
  • Genesys Tempo is a workforce management application that enables agents to perform the scheduling tasks.
  • Insights is a mobile app that allows contact center supervisors to view queues, monitor KPIs, communicate with staff, and more.
  • Supervisor (iPad only) is an application that gives supervisors, managers, and executives access to key metrics and alerts.

Android

Download Genesys Cloud apps from the Google Play Store:

  • Collaborate is a chat application that allows you to collaborate with your business colleagues.
  • Communicate is a telephone application that allows you to call your colleagues, partners, and customers from anywhere.
  • Genesys Tempo is a workforce management application that enables agents to perform the scheduling tasks.