Mobile apps for iOS and Android
Genesys Cloud offers mobile applications for Collaborate, Communicate, Genesys Tempo™, and Supervisor.
iOS
Download Genesys Cloud apps from the App Store:
- Collaborate is a chat application that allows you to collaborate with your business colleagues.
- Communicate is a telephone application that allows you to call your colleagues, partners, and customers from anywhere.
- Genesys Tempo is a workforce management application that enables agents to perform the scheduling tasks.
- Insights is a mobile app that allows contact center supervisors to view queues, monitor KPIs, communicate with staff, and more.
- Supervisor (iPad only) is an application that gives supervisors, managers, and executives access to key metrics and alerts.
Android
Download Genesys Cloud apps from the Google Play Store:
- Collaborate is a chat application that allows you to collaborate with your business colleagues.
- Communicate is a telephone application that allows you to call your colleagues, partners, and customers from anywhere.
- Genesys Tempo is a workforce management application that enables agents to perform the scheduling tasks.