Mobile apps for iOS and Android

Genesys Cloud offers mobile applications for Collaborate, Communicate, Genesys Tempo™, and Supervisor.

iOS

Download Genesys Cloud apps from the App Store:

Collaborate is a chat application that allows you to collaborate with your business colleagues.
Communicate is a telephone application that allows you to call your colleagues, partners, and customers from anywhere.
Genesys Tempo is a workforce management application that enables agents to perform the scheduling tasks.
Insights is a mobile app that allows contact center supervisors to view queues, monitor KPIs, communicate with staff, and more.

Android

Download Genesys Cloud apps from the Google Play Store:

Collaborate is a chat application that allows you to collaborate with your business colleagues.
Communicate is a telephone application that allows you to call your colleagues, partners, and customers from anywhere.
Genesys Tempo is a workforce management application that enables agents to perform the scheduling tasks.

Contact

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Company

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.