Profile page

Profiles contain a picture, contact information, relationships, location, groups, education, skills, and more. Profile data becomes keywords for advanced searches and parameters for creating groups.

    Some features are not available to or not compatible with customers who subscribe to Genesys Cloud workforce engagement from another Genesys platform. For more information, see Workforce Engagement for PureConnect and Genesys Engage users.

    Best practice recommends that users from another platform do not use this feature.

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