Script components are visual controls that you add to a script page.

component icons on the toolbox

  1. Click Admin.
  2. Under Contact Center, click Scripts.
  3. Click the name of the script you want to edit.
  1. To add a script component, click the component on the toolbar.
    The component appears.
Tips:
  • If the window or device is small or medium-sized, the toolbar changes to a list:

Figure shows components toolbar as a drop down list.

  • You can also select components by name from the Add Components tab.

Figure shows the Add Components tab