Scripts page

Use the Scripts page for managing scripts. Create, import, export, and delete scripts on this page. The Division Filter lets you manage your scripts by divisions. 

To open the Scripts page, follow these steps:

1. Click Admin.
2. Under Contact Center, click Scripts. The scripts page appears.
   

Use the Division Filter to display scripts that belong to the selected Division. In the division filter, search for and select one division to display the scripts that belong to the division. Click the currently selected division to clear the filter and display scripts for All Divisions. 

Click the Script Name column to sort scripts by name.

Click the Last Modified column to sort scripts by the date and time last modified.

The Division column displays the name of the division that the script belongs to.

The following articles provide more information on managing your scripts.

• Create a script. Read this article to understand how to create a new script from a script template.
• Import scripts. Read this article to learn how to create another script quickly with the same functionality. Use import to copy scripts within the same organization. 
• Export scripts. Read this article to understand how to share scripts between organizations. If you have a script with complex functionality, you can export the script to create another script with the same functionality.
• Delete scripts. Read this article for information on permanently deleting a script.
• Change Division for scripts. Read this article to learn how to select a different division for a script.