Script components
You can use the script editor to add components to a script. The following script components are available on the script editor toolbar:
Icon | Purpose of component |
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Stacks child components below one another. See Vertical stack container. |
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Stacks child components beside one another. See Horizontal stack container. |
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Adds text that the agent cannot modify at run time. See Read-only text. |
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Adds a button to trigger an action. See Button. |
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Prompts for alphanumeric text. See Text input. |
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Prompts for numeric input. See Numeric input. |
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Prompts for a date. See Date input. |
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Adds a hyperlink to trigger an action. See Link. |
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Permits the agent to make a binary (yes or no) choice. See Checkbox. |
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Allows the agent to choose only one of a predefined set of options. See Radio button. |
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Allows an agent to select one value from a list. See Dropdown. |
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Displays a graphic. See Image. |
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Embeds a webpage within a script. See Web page. |
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Lets you quickly format text. |
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Creates a simple form that agents can use to update information when they process an outbound call. The form is a vertical list of labeled text box controls. Each text box corresponds to a column in the contact list. The icon for this component only appears when the script is associated with the contact list of an outbound campaign. See Contact list form. |
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Cuts, copies, or pastes components. |