Script components - Genesys Cloud Resource Center

You can use the script editor to add components to a script. The following script components are available on the script editor toolbar:

Icon	Purpose of component
	Stacks child components below one another. See Vertical stack container.
	Stacks child components beside one another. See Horizontal stack container.
	Adds text that the agent cannot modify at run time. See Read-only text.
	Adds a button to trigger an action. See Button.
	Prompts for alphanumeric text. See Text input.
	Prompts for numeric input. See Numeric input.
	Prompts for a date. See Date input.
	Adds a hyperlink to trigger an action. See Link.
	Permits the agent to make a binary (yes or no) choice. See Checkbox.
	Allows the agent to choose only one of a predefined set of options. See Radio button.
	Allows an agent to select one value from a list. See Dropdown.
	Displays a graphic. See Image.
	Embeds a webpage within a script. See Web page.
	Lets you quickly format text.
	Creates a simple form that agents can use to update information when they process an outbound call. The form is a vertical list of labeled text box controls. Each text box corresponds to a column in the contact list. The icon for this component only appears when the script is associated with the contact list of an outbound campaign. See Contact list form.
	Cuts, copies, or pastes components.