Script components
You can use the script editor to add components to a script. The following script components are available on the script editor toolbar:
Icon | Purpose of component |
---|---|
Stacks child components below one another. See Vertical stack container. | |
Stacks child components beside one another. See Horizontal stack container. | |
Adds text that the agent cannot modify at run time. See Read-only text. | |
Adds a button to trigger an action. See Button. | |
Prompts for alphanumeric text. See Text input. | |
Prompts for numeric input. See Numeric input. | |
Prompts for a date. See Date input. | |
Adds a hyperlink to trigger an action. See Link. | |
Permits the agent to make a binary (yes or no) choice. See Checkbox. | |
Allows the agent to choose only one of a predefined set of options. See Radio button. | |
Allows an agent to select one value from a list. See Dropdown. | |
Displays a graphic. See Image. | |
Embeds a webpage within a script. See Web page. | |
Quickly format your text. | |
Creates a simple form that agents can use to update information when they process an outbound call. The form is a vertical list of labeled text box controls. Each text box corresponds to a column in the contact list. The icon for this component only appears when the script is associated with the contact list of an outbound campaign. See Contact list form. | |
Cuts, copies, or pastes components. |