Add labels to a knowledge base V2 article

After you create labels, you can assign them to articles.

Click the image to enlarge.

To add labels to a knowledge base article, follow these steps:

1. Click Admin. 
2. Under Knowledge, click Articles.
3. Click Menu > Knowledge > Articles.
4. Create a new knowledge base or open an existing one.
5. Click the article to which you want to add a label. The Edit Article page opens.
6. Click the Labels list and select the label to add.
7. Repeat step 5 to add more labels to the article.
8. Click Save.