Genesys Cloud - Genesys Cloud Voice tag

List of the Genesys Cloud release notes that include the Genesys Cloud Voice release notes tag.
February 5, 2016

Communicate

  • Genesys Cloud Voice

Contact center

  • Agent utilization can now be configured
  • Pre-call rule to dial a record in Preview Mode
  • Caller ID (ANI) Enhancements

Integrations

  • Genesys Cloud for Salesforce updates

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