Delete scripts - Genesys Cloud Resource Center

Click Admin.
Under Contact Center, click Script Templates.
For the template you want to delete, click Trash .

Tip: From the Templates view, you can delete either component templates or script templates. The template type, listed below the description, indicates whether the template duplicates an entire script or injects components into a page.
Click OK.

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Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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