Genesys Cloud offers a mobile application, Genesys Tempo™, that enables agents to perform the following tasks:

  • View workforce management schedules
  • Submit or view time-off requests
  • Receive notifications about added, changed, or removed schedules
  • Receive notifications about approved or denied time-off requests
Note: Configure notifications in your device’s Settings application.


Download  Genesys Tempo from the App Store.


Download Genesys Tempo from the Google Play Store.