Genesys Cloud Voice global coverage and regulations
While you can purchase and port Genesys Cloud Voice numbers globally, there are certain restrictions that apply to the numbers you can purchase and port. For more information on these number purchase and port restrictions, see Purchase DID numbers and Purchase toll-free numbers.
Genesys Cloud Voice is available in most areas of the following provinces and territories:
- British Columbia
- New Brunswick
- Newfoundland and Labrador
- Northwest Territories
- Nova Scotia
- Prince Edward Island
Genesys Cloud Voice is available in the following countries in EMEA. Each country has certain regulations that apply to the purchase of phone numbers and use of Genesys Cloud Voice.
Genesys Cloud Voice coverage is available in all 50 states and the following US territories:
- American Samoa
- N.Mariana Islands
- Puerto Rico
- US Virgin Islands