Download files in the desktop app

Prerequisites
  • Content Management User permission assigned to any role

Note: Files are always saved to your Downloads folder.

  1. Click Documents.
  2. From the Menu bar, click your profile picture.
  3. Click My Files.
  4. Search for a file or open a workspace.
  5. Hover over the file.
  6. Under Actions, click Download . The Downloads dialog box displays the files that you have downloaded. 
  7. To remove the files from this dialog box, click Clear Finished. 
Note: Removing files from this dialog box does not affect the files on your device or computer. They remain where you downloaded them. 
Tip: On a Mac, use the Cmd+D keyboard shortcut to open the Downloads dialog box and view the files you have downloaded.