Documents dashboard - Genesys Cloud Resource Center

In Documents, the Document Dashboard is the first page you see. You use the Document Dashboard to:

View the workspaces that organize your files
Open your personal workspace
Search for files across all your workspaces
See the list of files that you have recently uploaded or edited

Prerequisite: You must have the Employee role or any role with the Content management user permission.

Example of a Document Dashboard

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Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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