Desktop app keyboard shortcuts
You can use the following keyboard shortcuts with the desktop app for Windows or Mac.
| Keyboard shortcut | Description |
|---|---|
|
Ctrl + F |
Goes to Search field to search Collaborate profile pages. |
|
Ctrl + Shift + F |
Opens a find bar to search for keywords in a Collaborate page view. |
|
Ctrl + [ |
Goes to the previous view in your Collaborate browsing history. |
|
Ctrl + D |
Opens the Downloads dialog box in Documents. |
|
F5 |
Refreshes the Collaborate application. |
|
Ctrl + F5 |
Reloads the Collaborate application, ignoring the files stored locally in the cache. |
| Keyboard shortcut | Description |
|---|---|
|
Cmd + F |
Goes to Search field to search Collaborate profile pages. |
|
Cmd + Shift + F |
Opens a find bar to search for keywords in a Collaborate page view. |
|
Cmd + [ |
Goes to the previous view in your Collaborate browsing history. |
|
Cmd + D |
Opens the Downloads dialog box in Documents. |
|
Cmd+R |
Refreshes the Collaborate application. |
|
Cmd+0 |
Reopens the main Genesys Cloud window. |
|
Option + Cmd + R |
Reloads the Collaborate application, ignoring the files stored locally in the cache. |