Prerequisites
  • Content Management User permission assigned to any role

  1. Click Documents.
  2. Search for a file or open a workspace.
  3. Hover over the file.
  4. Under Actions, click Download.ActionsDownload

If you are using the browser app, use your browser’s controls to complete the download process. 

Note: If you download an ad hoc recording, it is saved as a .WAV file.

For more information about using the desktop app to download files, see Download files in the desktop app.