Change your default download location


You can change your default download location for PureCloud files in the web browser versions and in the Windows desktop version. You cannot currently change the default download location in PureCloud for Mac.

Windows desktop version

  1. In PureCloud, click your profile picture in the left navigation bar.

  2. Click Preferences at the bottom of your profile card.

  3. Click General.

  4. Under Download Location, click Change and choose the location that you want.

Web browser versions

The default download location is a browser setting rather than a PureCloud setting. Find directions for your web browser by searching the web for “Change default download location + your browser.”