Prerequisite: Before you delete a DNC list, assign a different list (or no list) to all campaigns that reference it.

If a DNC List is not in use by any running campaign, you can delete it.

  1. Click Admin.
  2. Under Outbound, click List Management.
  3. Click the Do Not Contact Lists tab.

  4. Check the box in the first column of each row to delete.

    Figure shows how to mark items for deletion.

  5. Click Delete.

    Figure shows button used to delete marked entries.

  6. When prompted to confirm the delete operation, click Yes.

    Figure shows delete DNC confirmation prompt.

    The system deletes the list or an error message appears.