Append records to an internal DNC list

  • Outbound > Dnc > Add, Delete, Edit, View permissions
  • A file of DNC records in .csv format. The append file must contain the same columns as the file initially uploaded to create the DNC list. If you are not sure what headers are in the table, download the list and examine it with a spreadsheet or text editor.
  1. Click Admin.

  2. Under Outbound Dialing, click List Management.

  3. Click the Do Not Contact Lists tab.

  4. Click the Name column for a row. This action opens the properties of the entry.

    Figure shows where to click to open a DNC list for editing.

  5. Click Browse.

  6. Choose a .csv file and click Open. The screen displays the first few rows of data from the file.

    Figure shows append ready to proceed.

  7. Select a phone number column from the DNC Number Columns box. Repeat to select other DNC telephone number columns in the .csv file.

  8. Click Save. While records upload, progress and error indicators appear next to the DNC name on the Lists page. 

    Note: At import time, the system automatically modifies telephone numbers to normalize dots and dashes.