Configure the Genesys Cloud Edge Standard v1
To configure the Edge, complete these procedures in top down order:
| Procedure | Purpose |
|---|---|
| Unbox and setup Edge Standard hardware | Unbox, and then rack mount Edge hardware. Connect network and power cables. Power on the appliance. |
| Assign an IP address to Edge Standard’s WAN port | Add Edge to your local network by assigning it a static or dynamic IP address. |
| Create an external trunk | Set up the SIP connection to the service provider. |
| Create a WebRTC phone connection trunk | Set up a connection for the Genesys Cloud WebRTC phones. (Not required for SIP phones) |
| Create a SIP phone connection trunk | Set up a connection for SIP phones, such as Polycom and AudioCodes. (Not required for WebRTC phones) |
| Configure a network interface for Edge | Join an existing trunk to an Edge network interface. |
| Create a site | Determine how many sites you need and add them to the system. |
| Create an Edge group with a phone trunk | Configure a collection of Edges. |
| Add a new number plan (optional) | Provide localized routing instructions. |
| Create an outbound route (optional) | Modify or create outbound routes. |
| Configure 911 or other emergency numbers | Create emergency numbers. |
