Genesys no longer sells the Genesys Cloud Edge Standard v2.


An Edge provides SIP gateway, SIP proxy, media server, call brokering, phone provisioning, and disaster recovery on a single hardware device. See Features an Edge provides.

NoteEdge redundancy requires multiple Edges within a site. You can only combine Edges that have a similar call capacity.
  • You can combine any of the Edge Standards: (v1, v2, and v3) with each other. 
  • You can combine any of the Edge Minis (v1 and v2) with each other.
  • You can only combine the Edge Micro with other Edge Micros.

For more information, see Concurrent call capacity for Edge models.

Part Number TH-900-PCEDGE-4160100
Platform HP DL60 Gen9

Intel E5-2600 series v4

Hard Drive(s)

1TB SATA x 2

Storage Controller

HP Smart Array Controller w/2GB flash backed write cache

RAID Configuration


Concurrent Call Capacity

350 calls with Opus recording and TLS

See Concurrent call capacity for Edge models for a comparison.

Physical and operational specifications

Dimensions (HxWxD)

4.29  x  43.46  x  60.70 cm

(1.69  x  17.11  x  23.9 inches)

Weight (approx.)

17 kg (37.44 lbs)

System Inlet Temperature

Standard Operating: 10° to 35°C (50° to 95°F) at sea level with an altitude derating of 1.0°C per every 304.8 m (1.8°F per every 1000 ft) above sea level to a maximum of 3048 m (10,000 ft), no direct sustained sunlight. Maximum rate of change is 20°C/hr (36°F/hr).

Non-Operating: -30° to 60°C (-22° to 140°F). Maximum rate of change is 20°C/hr (36°F/hr).

Relative Humidity

Operating: Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity. Maximum to be the lower (less moisture) of 24°C (75.2°F) dew point or 90% relative humidity

Non-Operating: 5% to 95% relative humidity (Rh), 38.7°C (101.7°F) maximum wet bulb temperature, non-condensing.

Acoustic Noise

Idle: 37dBA; Operating: 40dBA

BTU Rating

2084 BTU / hr (at 120 VAC); 3311 BTU/hr (at 240 VAC)

Power Supply

HPE 900W AC 240VDC Power Supply x 2

Power Requirements (Input)

90-132VAC / 180-264VAC at 47-63Hz

Network Adapter

HPE Embedded Dual Port 361i Adapter

HP Ethernet 1Gb 4-port 366FLR Adapter

Network Interface

4 Ethernet ports (1 for WAN connection and 3 for LAN connections)

Supports 10Base-T/100Base-TX/1000Base-TX

USB Interface

2 x USB 3.0

1 x USB 2.0

Storage Drive Bay(s)

2 x 3.5″ SATA drive bay; user-replaceable drive in case of disk failure


3-year Advanced Product Replacement

Genesys reserves the right to change specifications and product descriptions at any time, without notice.

Copyright © 2017 Genesys. PCE REV: 112916