Genesys Cloud Edge Standard v1 technical specifications
Genesys no longer sells the Genesys Cloud Edge Standard v1. However, we still provide support for this appliance.
Edge provides SIP gateway, SIP proxy, media server, call brokering, phone provisioning, and disaster recovery on a single hardware device. See Features an Edge provides.
Note: Edge redundancy requires multiple Edges within a site. You can only combine Edges that have a similar call capacity.
- You can combine any of the Edge Standards: (v1, v2, and v3) with each other.
- You can combine any of the Edge Minis (v1 and v2) with each other.
- You can only combine the Edge Micro with other Edge Micros.
For more information, see Concurrent call capacity for Edge models.
Part Number |
TH-900-PCEDGE-1280100 |
Model Number |
EDGE-1280100 |
Platform | Genesys Cloud Edge – Standard |
CPU | 2 x Intel Xeon 6-core w/HT |
RAM | 32 GB |
Hard Drive(s) | 2 x 1TB Enterprise SATA in a RAID-1 configuration |
Concurrent Call Capacity |
See Concurrent call capacity for Edge models for a comparison. |
Physical and operational specifications
Dimensions (HxWxD) |
4.8 x 41.3 x 43.3 centimeters |
Weight (approx.) | 7.8 kg (17.2 lbs) |
Operating Temperature | 0 to 35 degrees Centigrade 32 to 95 degrees Fahrenheit |
Storage Temperature | -20 to 70°C -4 to 158°F |
Relative Humidity | Operating: 20% to 80% @ 30°C (86°F) Non-operating: 10% to 90% |
Power Supply (AC Input) | 100-240V, 47-63Hz, 8-4A |
Power Supply (DC Output) | 275 Watts |
Ethernet | 7 x Intel l350 GbE |
USB Interface | 2 x USB 2.0 |
Warranty | 3-year Advanced Product Replacement |
Genesys reserves the right to change specifications and product descriptions at any time, without notice.
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