To the right of the LCD are four square buttons that allow you to interact with the Edge. These buttons are active only when the Edge has entered the normal run time state.

Edge LCD Display

Button functions from the run time menu

Button Function
Upper left Press and hold to display the currently configured IP address and the version of the Genesys Cloud software. Release it to return to the normal run time screen.
Upper right Press and hold to display a subset of the current state of the SIP span.
Lower left Press and hold to display the last Genesys Cloud Edge status message.
Lower right Press and release to enter the Configuration menu.

Button functions to navigate through a menu

When you press a button while in a menu, the corresponding navigation icon in the LCD darkens. This change indicates that the Edge executed the action or conducted the appropriate navigation within the menu.

When you navigate through a menu, the buttons usually have the following corresponding functions:

Button Navigation function
Upper left Corresponds to the check mark icon in the LCD. Pressing this button enables you to edit the current menu item or to enter the submenu for this item.
Upper right Corresponds to the down arrow icon in the LCD. Pressing this key selects the next item in the menu or, in edit mode, changes the value of the current item in the field to the next lower value.
Lower left Corresponds to the X icon in the LCD. Pressing it cancels the current operation and returns to the previous menu or, if it is displayed, exits the root menu.
Lower right Corresponds to the up arrow icon in the LCD. Pressing this key selects the previous item in the menu or changes the value of the current item in the field to the next higher value.