AWS regions for PureCloud deployment

PureCloud deploys to the following AWS regions. When a PureCloud organization is created, it is assigned a region based on the organization’s location. User access to PureCloud is routed to the URL corresponding to the Amazon data center for their organization’s region. 

AWS region AWS region name Region in PureCloud login PureCloud login URL
US East (N. Virginia) us-east-1 Americas (US East)
US West (Oregon) us-west-2 Americas (US West)
EU (Ireland) eu-west-1 EMEA (Dublin)
EU (Frankfurt) eu-central-1 EMEA (Frankfurt)
Asia Pacific (Sydney) ap-southeast-2 Asia Pacific (Sydney)
Asia Pacific (Tokyo) ap-northeast-1 Asia Pacific (Tokyo)

Region verification for PureCloud users

If you are unsure of your region, contact your PureCloud administrator. Alternatively, try these work-arounds.

  • First time log in: Access the PureCloud login URL for each region. Log in will be successful only with the URL corresponding to your organization’s region.
  • Currently logged in: (Web app only) The web app URL corresponds to your organization’s region.