AWS regions for ACD email

The following table shows the AWS regions that correlate to ACD email availability.

Genesys Cloud AWS region AWS region name AWS region used for ACD email
US East (N. Virginia)
us-east-1
us-east-1
US West (Oregon) us-west-2 us-west-2
Canada (Canada Central) ca-central-1 us-east-1
EU (Ireland) eu-west-1 eu-west-1
EU (Frankfurt) eu-central-1 eu-west-1
EU (London) eu-west-2 eu-west-1
Asia Pacific (Mumbai) ap-south-1 us-west-2
Asia Pacific (Seoul) ap-northeast-2 us-west-2
Asia Pacific (Sydney) ap-southeast-2 us-east-1
Asia Pacific (Tokyo) ap-northeast-1 us-east-1