AWS regions for ACD email
The following table shows the AWS regions that correlate to ACD email availability.
Genesys Cloud AWS region | AWS region name | AWS region used for ACD email |
---|---|---|
US East (N. Virginia) |
us-east-1 |
us-east-1 |
US East 2 (Ohio) | us-east-2 | us-east-1 |
US West (Oregon) | us-west-2 | us-west-2 |
Canada (Canada Central) | ca-central-1 | us-east-1 |
South America (São Paulo) | sa-east-1 | us-east-1 |
EU (Ireland) | eu-west-1 | eu-west-1 |
EU (Frankfurt) | eu-central-1 | eu-west-1 |
EU (London) | eu-west-2 | eu-west-1 |
Asia Pacific (Mumbai) | ap-south-1 | us-west-2 |
Asia Pacific (Seoul) | ap-northeast-2 | us-west-2 |
Asia Pacific (Sydney) | ap-southeast-2 | us-east-1 |
Asia Pacific (Tokyo) | ap-northeast-1 | us-east-1 |