The following table shows the AWS regions that correlate to Genesys Cloud Voice availability.

AWS region AWS region name
US East (N. Virginia)
us-east-1
US West (Oregon) us-west-2
Canada (Central) ca-central-1
Europe (Ireland) eu-west-1
Europe (Frankfurt) eu-central-1
Europe (London) eu-west-2
Europe (Zurich) eu-central-2
South America (São Paulo) sa-east-1