Add a profile picture

  1. To access user settings, click your profile picture on the sidebar, then click the larger profile picture. 
  2. In Edit Mode in your profile, click the camera icon on your profile picture.
    Edit profile picture
  3. In the Upload Picture pop-up, select Profile Picture, and click Upload. If you are replacing the picture, click New Picture.
  4. Select your picture and click Open.
  5. Adjust the border to size your picture, and click Upload image.
  6. On the Upload Picture pop-up, click Done.

Note: Genesys Cloud automatically adjusts the image to the optimal dimensions. Genesys recommends a minimum size of 300 x 300 pixels and a maximum size of 10 MB.