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  1. Home
  2. About variables and expressions

About variables and expressions

View detailed information about variables and expressions in Architect. Learn about Genesys Cloud script variables, operators, and functions.

Flow variables and expressions

Learn about flow variables and expressions.

  • Access Expression help
  • Access property values in expressions
  • Architect built-in variables
  • Callback phone number creation tips
  • Convert a string value to a typed value
  • Deprecated variable use in Architect
  • DateTime values in Architect flows and Daylight Savings Time (DST) calculations
  • Decimal values in Architect
  • Expression tips and best practices
  • Failure paths in Architect
  • Implicit casting in expressions
  • Modify collection values
  • Nested calls expression error
  • Operator precedence in expressions
  • Phone number data type
  • Add a phone number type
  • Use string literals in expressions
  • Use NOT_SET in expressions
  • Validate expressions at design time

Script variables

Learn about script variables.

  • Dynamic script variables
  • Additional functions to use in dynamic variables
  • Built-in script variables
  • Script arithmetic operators and functions

  • If you still have questions you can ask the community for help.
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Suggested Articles
  • About Architect
  • About scripting
  • Create a script
  • Create a flow
  • Task and state editor actions
  • Add an External Contact variable
  • Work with expressions
  • Manage a variable
  • Add an External Organization variable
  • Use NOT_SET in expressions
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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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